After finding this camera on the internet our first thought was that the Panasonic HomeHawk Window Camera was a great concept, and we would rate concept 5 out of 5 stars. We used the suction cup attachment method (with the knowledge that the camera should be removed, window cleaned, and camera re-attached every 3 month) to allow us to easily move the camera to a different window if needed plus not crazy about applying a permanent adhesive to the window.
After approximately 6 months and having removed the camera twice to clean the window and re-attach the canera, during the first week of June 2021 the camera fell to the floor. Upon examining the camera we discovered the rectangular suction cup was still attached to the window with a good strong suction! The adhesive that was used, at the factory, to attach the rectangular suction cup to the camera failed! We were able to remove the suction cup from the window and “stick” it back on the camera. We can only assume the “hot” sun was the cause of the adhesive failing. This happened the first week of June in the hot and tropical area of the United States known as Green Bay, Wisconsin – Northeastern Wisconsin.
Since the Panasonic Owner’s Manual states this camera has a one (1) year warranty we contacted Panasonic – which was another challenge since there is no phone number. The contact method was/is e-mail and after 3 weeks received what appeared to be an automated response that someone would be in touch within 1-2 business days. After another week we received an email that we would need to “order” a replacement suction cup plus their double-sided tape. Yup, we had to “order / pay for” the parts that failed.
The original price of the camera, on Amazon, was just over $125. The replacement parts cost was $62.85, over ½ the price of the original camera. The suction cup was $40.95, the double-sided tape was $11.95, and adding insult to injury shipping and handling was another $9.95 – YUP not only had to pay for parts that should have been covered under warranty but had to pay shipping and handling.
After receiving the replacement parts, with NO instructions, we soon discovered the double-sided tape that we were told was needed was NOT required!
If the hot sun of Northeastern Wisconsin results in the adhesive failing again it looks like this $200+ great idea will end up in the trash!
| 商品尺寸 | 13 x 7.4 x 3.3 厘米 |
|---|---|
| 型号 / 款号 | Panasonic 松下 Homehawk 窗户家用监控摄像头 彩色夜视 广角 移动侦测 1080P 高清视频 可连接到任何窗户 安装简单 无需月费 - KX-HNC500W |
| 口罩特征 | 夜视, 运动传感器 |
| 供电方式 | 电池供电 |
| 包装清单 | 窗口相机 |
| 安装方式 / 适用范围 | 壁挂式安装 |
| 是否需要电池驱动 | 不是 |
| 本商品是否包含电池 | 不是 |
