In the end these cameras worked well and had a good picture, but . . . ,
1. They were very finicky to set up and it took way longer than it should have to get all the cameras to connect to the hub.
2. I could not find a clear definition of usable system features for a stand alone, no cloud subscription mode. Camera access appears to be very slow if you do not have the paid cloud subscription. You also do not have the ability to use any of the basic features of the cameras without a subscription.
3. They were way over priced (double that of other brands), plus the added monthly subscription cost.
They did satisfy the need for fully battery powered cameras but I sure wasn't happy to be forced to buy a subscription to make the cameras work correctly. I would not buy again
Arlo Ultra 2 聚光灯相机 - 附加 - 无线*,4K 视频和 HDR,彩色夜视,无线,需要一个智能集线器或基站单独出售,白色 - VMC5040-200NAS
Arlo Ultra 2 Spotlight Camera - Add-on - Wireless Security, 4K Video & HDR, Color Night Vision, Wire-Free, Requires a SmartHub or Base Station sold separately, White - VMC5040-200NAS
页面含机器翻译,中文仅供参考,以原文为准
Arlo Ultra 2 Spotlight Camera - Add-on - Wireless Security, 4K Video & HDR, Color Night Vision, Wire-Free, Requires a SmartHub or Base Station sold separately, White - VMC5040-200NAS
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¥1,740.40¥1,740.40

12期7.5%费率,每月仅 ¥155.92 最高12期,多种分期方式可选 了解更多
灵活选择分期付款:结算时,选择花呗分期和您需要的分期数。此处仅为按商品金额(未包括税费)估算的示例,实际金额以结算金额为准。
![]() | 3至12期分期付款 由花呗分期提供 |
分期计划 | 手续费 | 总金额 |
---|---|---|
¥593.49×3期 | ¥40.03 (2.3%) | ¥1,780.43 |
¥303.12×6期 | ¥78.32 (4.5%) | ¥1,818.72 |
¥155.92×12期 | ¥130.53 (7.5%) | ¥1,870.93 |
提升您的购买力
- Arlo Ultra 2 附加相机需要 Arlo SmartHub 或基站,单独出售。
- 免费的本地存储 远程从随附的 Arlo Smart 集线器访问本地视频(需要 MicroSD 卡单独出售)。
- 放大以查看清晰的细节 在 4K 中查看并录制视频,以获得清晰、未失真的图片,白天或夜晚。
- 夜间查看更多重要功能,如面部或牌照,夜间有彩色夜视功能。
- 更智能的警报和更快速的行动。Arlo Secure 计划可接收人员、车辆和包裹的通知,让您可以在手机上快速做出反应。 *.快速响应通知,听到并与门口的访客对讲,清晰,降噪,双向音频..查看更多。通过宽180对角线视角镜头,具有自动图像校正,减少鱼眼效果。覆盖每个角落,快速,无线设置(无需接线),提供更大的安装灵活性,以获得完美的相机视角。自动变焦和跟踪移动对象。 以及细节..玩法 可与其他产品搭配使用,适用于 Alexa、Google Assistant、Apple HomeKit 和 SmartThings 。
- Arlo Ultra 2 Add-on Camera requires an Arlo SmartHub or base station, sold separately.
- Spend less time recharging with 6 months of battery life on one charge.
- Free local storage - Remotely access your locally secured videos from the Arlo SmartHub (requires Arlo SmartHub and microSD card, sold separately).
- Zoom in to see sharp details - See and record video in 4K with HDR for a clearer, undistorted picture, day or night.
- See more at night - See important features like faces or license plates in full color, at night, with color night vision.
- Smarter alerts, quicker action - Receive notifications for people, vehicles, and packages so you can take quick action such as sound the siren, call friend or dial emergency services, with the included, Arlo Smart trial.
- Respond quickly to notifications - Hear and speak to visitors at your door with clear, noise-canceling, two-way audio.
- See more - With a wide 180° diagonal viewing angle lens that has auto image correction, reducing the fish-eye effect.
- Coverage for every corner – Fast, wire-free set up (no wiring required), delivers increased installation flexibility to get the perfect camera view.
- Plays well with others. Works with Alexa, Google Assistant, Apple HomeKit, and SmartThings.
亚马逊海外购
基本信息
- 电池 : 1 锂聚合物 电池(附带)
- 商品尺寸 : 10.16 x 12.7 x 7.62 cm; 312.13 克
- 制造商 : Arlo
- ASIN : B08HRLQ9ZG
- 型号 / 款式 : VMC5040-200NAS
- 亚马逊热销商品排名: 商品里排第4,038名摄影摄像 (查看摄影摄像商品销售排行榜)
- 商品里排第73名监控设备套装
- 用户评分:
商品描述
前沿保护,图片完美。 放大以观看和录制4K与HDR的视频,无论白天还是夜晚,都能获得清晰、未失真的图片。 电池寿命长达 6 个月,充电时间更少。 通过免费的本地存储,可远程访问Arlo SmartHub 中的本地存储视频(需要 Arlo SmartHub 和 microSD 卡单独出售)。 Ultra 2 无线且防风雨,可提供快速、简单的安装和灵活性,全年都能获得完美的相机视野。 通过集成聚光灯,在夜间可以看到全彩的面部和牌照等重要功能,在夜间可以看到彩色的夜视。 180° 对角线视野获得大图。 收到更智能的警报,以便更快地行动。 接收人员、车辆和包裹的通知,并通过随附的 Arlo Smart 试用3 个月内,可像声音警笛、打电话朋友或拨打紧急服务。 通过自动触发警笛或集成聚光灯或从Arlo App手动触发不受欢迎的客人。 适用于 Amazon Alexa、Google Assistant 和 Apple HomeKit 。
6 个月的电池寿命可能因设备设置、使用、活动和环境因素而异。
Arlo Smart 包括以 2K 或更低分辨率拍摄的视频剪辑 30 天。 需要更新 Arlo Smart 订阅才能维持 Arlo Smart 功能,包括云存储。 某些国家不提供Arlo Smart 服务。 详情请访问 www.arlo.com/ArloSmart 。
无买家评论
5 星 (0%) |
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0% |
4 星 (0%) |
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0% |
3 星 (0%) |
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0% |
2 星 (0%) |
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0% |
1 星 (0%) |
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评分是如何计算的?
在计算总星级评分以及按星级确定的百分比时,我们不使用简单的平均值。相反,我们的系统会考虑评论的最新程度以及评论者是否在亚马逊上购买了该商品。系统还会分析评论,验证评论的可信度。
此商品在美国亚马逊上最有用的商品评论
美国亚马逊:
2.7 颗星,最多 5 颗星
351 条评论

The reviewer
3.0 颗星,最多 5 颗星
Ultra 2 - a few big pros and a lot of smaller cons
2021年7月10日 -
已在美国亚马逊上发表已确认购买
One caveat that I want to start off with is that I have been using this system for about three and a half months now and have been keeping running notes of how the system functions throughout. Since I early on quit using some functions due to problems or lack of utility it is possible that some of my comments may have been fixed by software of firmware updates that I am unaware of since I no longer use certain features that were problematic at one time.
Pros
I think the sound quality in general is better than two other camera brands I use and the wind noise reduction feature is great.
The video quality is very good and the 4K video is noticeably better than the 2k video of other cameras. However, after I take into the negatives that I’ll to shortly I think that unless you need 4K for real-time viewing it’s questionable whether the added cost of this system is worth incurring.
There is a very nice low light color mode but it doesn’t work consistently during live viewing and it slow to turn on. The slow turn on means that I frequently get video of vehicles passing by that is black & white for the major of the clip. So using the color function for ID purposes is questionable. The function works pretty consistently on recorded video but not 100% of the time.
The noise cancellation function is far superior to any other outdoor security camera I’ve used. I was able to listen to real-time audio in windy conditions that overwhelmed the audio on another brand of camera I was using at the same time and which faced in the same direction - in relation to the wind - as the Arlo Ultra 2.
Cons
Initial setup of the base station is harder than it needs to be. Like numerous other reviewers I had to contact support to have the units’ token reset. This turned out to be time consuming because we had to go through other troubleshooting first which did not get at the problem. A problem that it appears is pretty frequent so I don’t think it should be so far down the tech support problem checklist. Also I used chat to interact with tech support and the person I was working with ended up sending me a useless set of instructions after the token reset option did not work right away and then dropped off line without telling me she was going to do so or asking for confirmation that my problem had been resolved. I then ended up spending more time doing more troubleshooting of my own but was able to get the unit operational. Overall this was way too problematic.
I also experienced problems with getting the base station to actually access the microSD card and show video clips. I never did figure out what the problem was but a day after installing the card the base station just started reading the memory card. I have had several instances since initial setup when the base station can’t access the memory card so I just try again later and the problem has gone away every time. Not ideal if you aren’t paying for an active cloud subscription and need to access videos on the memory card in a time sensitive situation.
It is a pain to remotely view base station memory card stored video clips. This requires port forwarding and not all home routers have this capability and even though mine does it still was more work to set this up. Arlo should not be so cheap as to not offer a basic online storage option for free with a system this expensive. Such a capability would make remote viewing of video much easier.
The rest of my cons either fall into the category of the App itself or the camera but some I could not figure out whether it was one or the other of those or a combination of the two so I will list them separately.
App issues (I use the iOS version)
When viewing video stored in the cloud the app will give a preview shot of what caused the recording event but for locally stored video you have to download each clip to the app before you can see any part of it. So if you wanted to just view clips that were of people or ones of just vehicles forget it. You will have to load every clip one at a time to the app to view them. That is a pain if you have a lot of recordings.
The sensitivity for automatic video recording is really lacking with this system but I don’t know if it is due to the app, the camera or both so I’ll comment on that later. As far sensitivity and the app I like that there is an ability to select the motion sensitivity level that is supposed to trigger a video recording. The sensitivity level is set via a slider and I routinely try setting it to 100%. However, it usually jumps right back to 80% as soon as I back out of that particular setting as evidenced by my going right back to the setting after changing it to 100% and finding it now set at 80%. Even when I have been able to get it to stay at 100% after backing out of the setting and going right back to check it the setting still will not stay at 100% for long. I have seen without exception that if I go back to the setting a couple days later it has reverted to 80%. In a practical sense I don’t know that this matters because it seems to me that I miss just as many events with the setting at 100% as I do when it is set at 80%. My basis for judging this is watching real-time video and subsequently looking at what got recorded as well as reviewing video clips I have from another security camera that is looking at nearly the same viewing area as my Arlo Ultra 2. Honestly I think the sensitivity setting just gives a false sense of control.
The app annoyingly gives two notifications for each activity scene. If you select the first notification is takes you to the main screen of the app only. If you select the second notification it actually plays the clip from the cloud or takes you to the local storage page if that is what you were previously when viewing previous activities. Note that this drove me to turn off notifications altogether and I have not used them for several months now so it is possible that Arlo has fixed this since I last allowed notifications.
Another app shortcoming is that is does not allow you to completely turn off notifications. At least not in the iOS version. The app will let you pause notifications for up to 24 hours but if you wan to totally disable them - because they can get obnoxious in a high activity zone - you have to go the system level notification settings which is a poor design decision by the app developer.
Camera issues
Arlo claims that you can get 6 months operation from a single charge but I quickly discovered that I needed to buy power cords for my units because I wouldn’t anywhere close to that. I couldn’t get a month of use from a full charge. I’m sure that if I were to disable a lot of the features such as 4K, spotlight, night color vision, sensitivity and used the best battery life power management setting that the battery would last longer but why spend so much money on a camera like this if you can’t practically use those settings. For reference I get between 50-80 recording events per day and view live video a few times a day for short periods. I haven’t captured the amount of time I spend viewing live video but it undoubtedly contributes to battery usage but I struggle to think that it causes to charge time to go from six months to less than one month.
Camera lens tends to fog or freeze once the temperature drops to around the freezing point. This renders the camera essentially useless at night in these conditions and I know from other brand cameras I also use that activity has gotten missed during times when the lens was coated with dew or ice.
Cons that I could not definitively attribute individually to the app or the camera.
As I mentioned earlier this system really suffers from poor sensitivity to motion which causes it to miss a large part of things that I want it to capture. I base this comment on my watching things happen out the window in real-time, watching them happen through live-streaming the camera itself or live-streaming from another brand camera with nearly the same viewing area as the Arlo Ultra 2. My other camera routinely triggers on people that are walking on the sidewalk on the other side of my street but the Arlo Ultra 2 absolutely never captures that. In fact the Arlo too often misses people walking on the sidewalk on my side of the street. The Arlo also misses far too many vehicles passing on the street. Even when the camera does trigger it is slow to do so and in the case of passing vehicles the best capture angles are frequently missed and I end up getting shots of the rear of a vehicle. The 4K video at this point isn’t helpful because you can’t really zoom in close enough to be of use when the vehicle has gone that far past the point when it was nearest the camera.
This problem is compounded by the light that kicks on at night to enable night time color vision takes a couple seconds from when the video clip actually starts before it comes on. About the only time the night time color vision is of use for capturing a vehicle in color is when the car approaches the corner my house is on from the direction that requires a stop before proceeding. That stop usually gives enough time for the recording to start and color vision to begin. That’s if the car doesn’t do a rolling stop.
It is common to get recorded video clips that have pauses and jumps in the motion. For instance a car driving down the street frequently stops moving in the video while the time counter continues to advance and then the car will jump a fair distance when the video unfreezes. This is about as poor as the slow activity recording start because you may miss important parts of the activity. These freezes occur in the cloud video and the video storage card I use (my card is a V30 version so it is very capable of being able to record motion of a vehicle that is moving at no more than 30 mph as is typical in my area.)
Only getting motion triggers from about the bottom two thirds of the viewing area is an odd decision and not a welcome one. It means that the camera has to angled more toward the sky. Unless you want to watch for airplanes around your house it isn’t helpful and in my experience it just means that the camera will suffer from more direct sunlight and glare when the sun is near the horizon.
Works with Apple Homekit but not Homekit Secure Video so you have no option for cloud storage other than through paying Arlo for a subscription. Is is interesting that Arlo offers 7 days of free online storage for most of their cheaper models but not for their most expensive one. I don’t know if this has anything to do with the fact that this camera can record at 4K and so takes more space than 2k video but even then they could still offer free storage of 2k video. A cheap move on their part because the Ultra 2 camera setups (camera and base station) are some of the most expensive options on the market for home security cameras.
The ability to set zones didn’t provide expected results very well for me and I pretty quickly abandoned trying to use them. I routinely got notifications for activity outside the activity zone.
When playing recordings from the base station the first four seconds are played while the video is somewhat darkened and if you intentionally or accidentally tap on the video while it’s playing it gets darkened for about four seconds again all while the video is still playing. It makes it harder to see what is going on in the video during these times. If you couple the fact that event recording suffers to begin with because the camera typically starts well into the activity with the fact that the first four seconds of base station video is darkened upon replay you can really end up with a significant amount of activity that is available either because it was not recorded or because it is too dark to be of much use for identifying anything specific about things in the clip. It’s interesting that video played from cloud videos - the ones from their paid subscription - don’t suffer from this darkening effect.
There is no frame by frame playback option on either the base station or cloud recordings.
I get too many videos that have audio but the video is either totally black or about 3/4 green and that is enough to washout the entire area where motion would be occurring.
When I initially set up my system I was using the free cloud storage as well as recording locally on the basestation. I had quite a few instances where an event recorded to local storage but not to the cloud. There was no indication that my internet service was down thus preventing the cloud upload so that should not have been a factor.
In the end these are really nice cameras but there are enough small and not so small detractions that I think make purchasing this system questionable unless you want/need to view 4K video in real-time. You’ll miss too many 4K recordings based on my experience.
Pros
I think the sound quality in general is better than two other camera brands I use and the wind noise reduction feature is great.
The video quality is very good and the 4K video is noticeably better than the 2k video of other cameras. However, after I take into the negatives that I’ll to shortly I think that unless you need 4K for real-time viewing it’s questionable whether the added cost of this system is worth incurring.
There is a very nice low light color mode but it doesn’t work consistently during live viewing and it slow to turn on. The slow turn on means that I frequently get video of vehicles passing by that is black & white for the major of the clip. So using the color function for ID purposes is questionable. The function works pretty consistently on recorded video but not 100% of the time.
The noise cancellation function is far superior to any other outdoor security camera I’ve used. I was able to listen to real-time audio in windy conditions that overwhelmed the audio on another brand of camera I was using at the same time and which faced in the same direction - in relation to the wind - as the Arlo Ultra 2.
Cons
Initial setup of the base station is harder than it needs to be. Like numerous other reviewers I had to contact support to have the units’ token reset. This turned out to be time consuming because we had to go through other troubleshooting first which did not get at the problem. A problem that it appears is pretty frequent so I don’t think it should be so far down the tech support problem checklist. Also I used chat to interact with tech support and the person I was working with ended up sending me a useless set of instructions after the token reset option did not work right away and then dropped off line without telling me she was going to do so or asking for confirmation that my problem had been resolved. I then ended up spending more time doing more troubleshooting of my own but was able to get the unit operational. Overall this was way too problematic.
I also experienced problems with getting the base station to actually access the microSD card and show video clips. I never did figure out what the problem was but a day after installing the card the base station just started reading the memory card. I have had several instances since initial setup when the base station can’t access the memory card so I just try again later and the problem has gone away every time. Not ideal if you aren’t paying for an active cloud subscription and need to access videos on the memory card in a time sensitive situation.
It is a pain to remotely view base station memory card stored video clips. This requires port forwarding and not all home routers have this capability and even though mine does it still was more work to set this up. Arlo should not be so cheap as to not offer a basic online storage option for free with a system this expensive. Such a capability would make remote viewing of video much easier.
The rest of my cons either fall into the category of the App itself or the camera but some I could not figure out whether it was one or the other of those or a combination of the two so I will list them separately.
App issues (I use the iOS version)
When viewing video stored in the cloud the app will give a preview shot of what caused the recording event but for locally stored video you have to download each clip to the app before you can see any part of it. So if you wanted to just view clips that were of people or ones of just vehicles forget it. You will have to load every clip one at a time to the app to view them. That is a pain if you have a lot of recordings.
The sensitivity for automatic video recording is really lacking with this system but I don’t know if it is due to the app, the camera or both so I’ll comment on that later. As far sensitivity and the app I like that there is an ability to select the motion sensitivity level that is supposed to trigger a video recording. The sensitivity level is set via a slider and I routinely try setting it to 100%. However, it usually jumps right back to 80% as soon as I back out of that particular setting as evidenced by my going right back to the setting after changing it to 100% and finding it now set at 80%. Even when I have been able to get it to stay at 100% after backing out of the setting and going right back to check it the setting still will not stay at 100% for long. I have seen without exception that if I go back to the setting a couple days later it has reverted to 80%. In a practical sense I don’t know that this matters because it seems to me that I miss just as many events with the setting at 100% as I do when it is set at 80%. My basis for judging this is watching real-time video and subsequently looking at what got recorded as well as reviewing video clips I have from another security camera that is looking at nearly the same viewing area as my Arlo Ultra 2. Honestly I think the sensitivity setting just gives a false sense of control.
The app annoyingly gives two notifications for each activity scene. If you select the first notification is takes you to the main screen of the app only. If you select the second notification it actually plays the clip from the cloud or takes you to the local storage page if that is what you were previously when viewing previous activities. Note that this drove me to turn off notifications altogether and I have not used them for several months now so it is possible that Arlo has fixed this since I last allowed notifications.
Another app shortcoming is that is does not allow you to completely turn off notifications. At least not in the iOS version. The app will let you pause notifications for up to 24 hours but if you wan to totally disable them - because they can get obnoxious in a high activity zone - you have to go the system level notification settings which is a poor design decision by the app developer.
Camera issues
Arlo claims that you can get 6 months operation from a single charge but I quickly discovered that I needed to buy power cords for my units because I wouldn’t anywhere close to that. I couldn’t get a month of use from a full charge. I’m sure that if I were to disable a lot of the features such as 4K, spotlight, night color vision, sensitivity and used the best battery life power management setting that the battery would last longer but why spend so much money on a camera like this if you can’t practically use those settings. For reference I get between 50-80 recording events per day and view live video a few times a day for short periods. I haven’t captured the amount of time I spend viewing live video but it undoubtedly contributes to battery usage but I struggle to think that it causes to charge time to go from six months to less than one month.
Camera lens tends to fog or freeze once the temperature drops to around the freezing point. This renders the camera essentially useless at night in these conditions and I know from other brand cameras I also use that activity has gotten missed during times when the lens was coated with dew or ice.
Cons that I could not definitively attribute individually to the app or the camera.
As I mentioned earlier this system really suffers from poor sensitivity to motion which causes it to miss a large part of things that I want it to capture. I base this comment on my watching things happen out the window in real-time, watching them happen through live-streaming the camera itself or live-streaming from another brand camera with nearly the same viewing area as the Arlo Ultra 2. My other camera routinely triggers on people that are walking on the sidewalk on the other side of my street but the Arlo Ultra 2 absolutely never captures that. In fact the Arlo too often misses people walking on the sidewalk on my side of the street. The Arlo also misses far too many vehicles passing on the street. Even when the camera does trigger it is slow to do so and in the case of passing vehicles the best capture angles are frequently missed and I end up getting shots of the rear of a vehicle. The 4K video at this point isn’t helpful because you can’t really zoom in close enough to be of use when the vehicle has gone that far past the point when it was nearest the camera.
This problem is compounded by the light that kicks on at night to enable night time color vision takes a couple seconds from when the video clip actually starts before it comes on. About the only time the night time color vision is of use for capturing a vehicle in color is when the car approaches the corner my house is on from the direction that requires a stop before proceeding. That stop usually gives enough time for the recording to start and color vision to begin. That’s if the car doesn’t do a rolling stop.
It is common to get recorded video clips that have pauses and jumps in the motion. For instance a car driving down the street frequently stops moving in the video while the time counter continues to advance and then the car will jump a fair distance when the video unfreezes. This is about as poor as the slow activity recording start because you may miss important parts of the activity. These freezes occur in the cloud video and the video storage card I use (my card is a V30 version so it is very capable of being able to record motion of a vehicle that is moving at no more than 30 mph as is typical in my area.)
Only getting motion triggers from about the bottom two thirds of the viewing area is an odd decision and not a welcome one. It means that the camera has to angled more toward the sky. Unless you want to watch for airplanes around your house it isn’t helpful and in my experience it just means that the camera will suffer from more direct sunlight and glare when the sun is near the horizon.
Works with Apple Homekit but not Homekit Secure Video so you have no option for cloud storage other than through paying Arlo for a subscription. Is is interesting that Arlo offers 7 days of free online storage for most of their cheaper models but not for their most expensive one. I don’t know if this has anything to do with the fact that this camera can record at 4K and so takes more space than 2k video but even then they could still offer free storage of 2k video. A cheap move on their part because the Ultra 2 camera setups (camera and base station) are some of the most expensive options on the market for home security cameras.
The ability to set zones didn’t provide expected results very well for me and I pretty quickly abandoned trying to use them. I routinely got notifications for activity outside the activity zone.
When playing recordings from the base station the first four seconds are played while the video is somewhat darkened and if you intentionally or accidentally tap on the video while it’s playing it gets darkened for about four seconds again all while the video is still playing. It makes it harder to see what is going on in the video during these times. If you couple the fact that event recording suffers to begin with because the camera typically starts well into the activity with the fact that the first four seconds of base station video is darkened upon replay you can really end up with a significant amount of activity that is available either because it was not recorded or because it is too dark to be of much use for identifying anything specific about things in the clip. It’s interesting that video played from cloud videos - the ones from their paid subscription - don’t suffer from this darkening effect.
There is no frame by frame playback option on either the base station or cloud recordings.
I get too many videos that have audio but the video is either totally black or about 3/4 green and that is enough to washout the entire area where motion would be occurring.
When I initially set up my system I was using the free cloud storage as well as recording locally on the basestation. I had quite a few instances where an event recorded to local storage but not to the cloud. There was no indication that my internet service was down thus preventing the cloud upload so that should not have been a factor.
In the end these are really nice cameras but there are enough small and not so small detractions that I think make purchasing this system questionable unless you want/need to view 4K video in real-time. You’ll miss too many 4K recordings based on my experience.
29 个人发现此评论有用

Amazon Customer
3.0 颗星,最多 5 颗星
Needs real improvements to match the marketing hype.
2022年5月21日 -
已在美国亚马逊上发表已确认购买
Given the explosion of wireless cameras recently in the market, I wanted to purchase a premium product to test out. This had my hopes up pretty high until I tested it out the last 3 months in an outdoor setting with some nighttime traffic. Base station indoors. Two cameras outdoors (25ft and 50ft distance to station).
A few positive things to note -
- Easy set up
- Clean user interface
- Crisp daytime 4k video
- Camera firmware and updates are automatic and managed seemlessly by Arlo
- The AI categorization algorithm is pretty good
- Probably the best wireless 4k stuff on the market today
Real challenges that need to be addressed that introduce a lot of maintenance and friction:
- Stock battery life is pretty terrible. I have to charge these up every 10 days, even though I only use them for nighttime purposes in a medium traffic parking area. And you can forget any type of real distance between the camera and the base station, it kills the battery. Arlo could have packed a bigger battery into the box for the price being paid, but really cheaped out here. Instead they want you to buy a bigger battery separately. That's bad product strategy. If you want to be the best WIRELESS camera, it starts with the battery life. It's already one of the most expensive cameras on the market... why would you cut costs here?
- Charging is absurdly slow, and the battery indicator is terribly inaccurate and a guestimate at best. It takes 8 hours or more to bring a camera up to full charge by cable... again... I ask why for such a small battery? Cellphones with bigger batteries charge in two hours or less. Yes, you can buy a separate charging station, take down the camera, pull the battery out and charge the battery in a station... but again why? This is wireless device... battery life and power management are foundational to product success... how did you mess this up Arlo? The cellphone industry already figured this out for you.
- These are IoT cameras that connect to Arlo's own servers through the smarthub that acts as a gateway. They cannot be directly connected to on your local intranet. Everything goes through Arlo's servers and cannot be operated without passing data over the internet. The only way to access any manage the cameras is over their website. And you MUST have a good internet connection. Even the local storage in the smarthub must be accessed through the internet, or the SD card pulled and put directly into your computer. Arlo claims this is for security reasons, but I'm not 100% sold on this approach. The smarthub is just a locked down wifi router... There should be better ways to do this without requiring data to go through Arlo servers.
- Motion detection is good, but more problematic, the video often cuts short of activity actually occurring
- If you are expecting to capture license plates with this... not happening unless it's pointed right at the car 10 ft away max. I believe this is because of the 180 degree ultra-wide lens on a 4k sensor. Effectively, expect the same clarity of video as a 2k 130 degree camera that just covers a lot more area.
- The video CODEC used to record and store videos is proprietary, which is completely unnecessary given the widely available, open source, and free codecs that are well known and used throughout the industry. You must purchase the video coded separately for Microsoft Edge or Google Chrome, and it doesn't even work with Mozilla Firefox. This also means you can't share videos with others unless they buy the codec as well.
- The wireless connection is still WiFi protocol and susceptible to basic WiFi jamming and interference. It really needs a different secure wireless method. (To be fair, there are not a lot of alternative wireless methods in the industry yet. Just know it's ultimately a WiFi camera.)
- Subscription is pretty much a requirement for functionality to be worth anything. Though, the price point is such that if you are forking out money for this camera, the subscription price shouldn't be your biggest concern.
All that said, this tech is far better than what was on the market just 3 years ago. Given Arlo's apparent strategy, they are making it work and proving to be innovative. I hope Arlo rethinks it's product strategy and continues to improve it's products and innovate, otherwise it's going to get killed by emerging competition with better technology and friction-less features.
A few positive things to note -
- Easy set up
- Clean user interface
- Crisp daytime 4k video
- Camera firmware and updates are automatic and managed seemlessly by Arlo
- The AI categorization algorithm is pretty good
- Probably the best wireless 4k stuff on the market today
Real challenges that need to be addressed that introduce a lot of maintenance and friction:
- Stock battery life is pretty terrible. I have to charge these up every 10 days, even though I only use them for nighttime purposes in a medium traffic parking area. And you can forget any type of real distance between the camera and the base station, it kills the battery. Arlo could have packed a bigger battery into the box for the price being paid, but really cheaped out here. Instead they want you to buy a bigger battery separately. That's bad product strategy. If you want to be the best WIRELESS camera, it starts with the battery life. It's already one of the most expensive cameras on the market... why would you cut costs here?
- Charging is absurdly slow, and the battery indicator is terribly inaccurate and a guestimate at best. It takes 8 hours or more to bring a camera up to full charge by cable... again... I ask why for such a small battery? Cellphones with bigger batteries charge in two hours or less. Yes, you can buy a separate charging station, take down the camera, pull the battery out and charge the battery in a station... but again why? This is wireless device... battery life and power management are foundational to product success... how did you mess this up Arlo? The cellphone industry already figured this out for you.
- These are IoT cameras that connect to Arlo's own servers through the smarthub that acts as a gateway. They cannot be directly connected to on your local intranet. Everything goes through Arlo's servers and cannot be operated without passing data over the internet. The only way to access any manage the cameras is over their website. And you MUST have a good internet connection. Even the local storage in the smarthub must be accessed through the internet, or the SD card pulled and put directly into your computer. Arlo claims this is for security reasons, but I'm not 100% sold on this approach. The smarthub is just a locked down wifi router... There should be better ways to do this without requiring data to go through Arlo servers.
- Motion detection is good, but more problematic, the video often cuts short of activity actually occurring
- If you are expecting to capture license plates with this... not happening unless it's pointed right at the car 10 ft away max. I believe this is because of the 180 degree ultra-wide lens on a 4k sensor. Effectively, expect the same clarity of video as a 2k 130 degree camera that just covers a lot more area.
- The video CODEC used to record and store videos is proprietary, which is completely unnecessary given the widely available, open source, and free codecs that are well known and used throughout the industry. You must purchase the video coded separately for Microsoft Edge or Google Chrome, and it doesn't even work with Mozilla Firefox. This also means you can't share videos with others unless they buy the codec as well.
- The wireless connection is still WiFi protocol and susceptible to basic WiFi jamming and interference. It really needs a different secure wireless method. (To be fair, there are not a lot of alternative wireless methods in the industry yet. Just know it's ultimately a WiFi camera.)
- Subscription is pretty much a requirement for functionality to be worth anything. Though, the price point is such that if you are forking out money for this camera, the subscription price shouldn't be your biggest concern.
All that said, this tech is far better than what was on the market just 3 years ago. Given Arlo's apparent strategy, they are making it work and proving to be innovative. I hope Arlo rethinks it's product strategy and continues to improve it's products and innovate, otherwise it's going to get killed by emerging competition with better technology and friction-less features.
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