I wanted to love this scale, but sadly this scale just doesn't work the way that it should. The scale does not connect to certain WiFi networks and will not consistently sync your data to your Garmin Connect account. For this reason, I am returning this scale. More details below:
I am in the Garmin Ecosystem. I have the Forerunner watch, the Edge bike computer, the cadence sensors, the speed sensors, and the Garmin Connect application. I like the quality of Garmin's products. I like the way they are designed around their users (e.g. The Forerunner watch uses buttons instead of a touch-screen because a touch-screen doesn't work with sweaty hands). They meet my needs and they work consistently. I wanted to love this scale, but it does not meet Garmin's quality standards for use.
I wanted to get a scale that would record my body metrics and sync my data to Garmin Connect. I looked at some third party offerings, like Withings, but found that most of the time I would have to sync my data to one app, then walk it through another app, before I could get it into Garmin Connect where the rest of my health and performance data is. For this reason, the Garmin Index S2 made the most sense. It would sync all of my data to Garmin Connect and I could stay within a single application.
When I opened the box, I was very impressed with the build quality. The scale is quite solidly built. In the box, you get 4 batteries, and some extra feet for using the scale on a carpeted surface. I popped the included batteries into the scale and started it up.
Setting up the scale seems simple at first. You pair the scale to your phone using Garmin Connect, then proceed with the setup process. You add a nickname for yourself (The scale can sync to 16 unique users), and then you input your WiFi details. The scale says it is online, and you're ready to go. Simple...
Or so I thought. I stepped onto the scale, and it gave me my weight. But instead of recognizing me as the user, the only user on the scale at this point, it says I am a guest user. Well that is odd, why wouldn't it recognize me? I go onto the Garmin forums looking for help. The scale, despite having Bluetooth, does not use Bluetooth to sync anything. It is only used for initial setup. Instead, the scale uses WiFi to sync data. I find that some users are also having trouble with their WiFi networks, and that pairing it to their phone as a hotspot works better.
So I give this a try to add my phones hotspot as a WiFi network. The way that you do this is a bit unintuitive. You hold "Reset" on the bottom of the device, which doesn't actually reset the scale, but instead puts the device back into Bluetooth pairing mode. Once it is in this mode, you can add another WiFi network to your device. Note that if you do this, your scale will have a status of "WiFi setup incomplete" within your Garmin Connect devices section.
So now, with my phones hotspot on, I try weighing myself again. This time, it recognizes me correctly, and gives me my body composition data as well (BMI, Bodyfat %, Muscle mass, etc.). But when I go into my Garmin Connect application on my phone, it still does not show up. The data just doesn't want to sync over. I try a few more times before it finally shows anything in my app.
The syncing seems to be really inconsistent. I've had it sync over within a couple minutes, and I've had it take as long as several hours. The scale just doesn't want to sync over WiFi. Garmin's website is not helpful when it comes to troubleshooting. Is it a port issue? Does it need a reserved IP address? Does it need 2.4Ghz or 5Ghz WiFi? Why doesn't the device work over Bluetooth when it knows the user that is using it (and you can tap to select other users if it ever gets it wrong)?
The primary function of this scale is to measure my body composition and weight, then sync it to Garmin Connect. It needs to work more reliably and conveniently than if I want to mark this data myself, manually. But at this point, it doesn't do that. For that reason, I am returning this scale. I am extremely disappointed in this scale. It is clear that Garmin released a product that was not fully thought out.
| 商品尺寸 | 40 x 10 x 40 cm; 1 公斤 |
|---|---|
| 产品颜色 | 黑色//白色 |
| 型号 / 款式 | 010-02294-02 |
| 包装清单 | 索引 S2;4 节 AAA 电池;4 个地毯脚;说明书(不一定支持中文) |
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